Seoul, South Korea
When the Samsung Medical Center unwrapped in 1994 it changed the pattern of the local medical world with the unconventional concepts “patient-centered” and “customer satisfaction.”
During the past 20 years, the Samsung Medical Center has received much love and encouragement and has won first place in the National Customer Satisfaction Index (NCSI) 14 times, first placed in the Korean Customer Satisfaction Index (KCSI) 16 times. First place in the Korean Standard - Service Value Index (KS-SQI) 12 times consecutively, and has been nominated as the best medical center in the hospital sector in Brand Star 12 times consecutively.
Also, the hospital in 2012 declared the concepts, “Vision 2020, Happiness through Healthcare Innovation” and is making improvement to become a top hospital in the world by realizing the concept of “Happinovation 20*20”.
The Samsung Medical Center plans to attain medical innovation in the future to endorse the happiness of patients and will develop into a worldwide hub of biohealth care study and link the industry by connecting to hospital-R&D Center-school and enterprises. At the same time, the Samsung Medical Center will produce the image of a new future hospital as a public medical institution that leads social contribution.
The Samsung Medical Center is an extra-large hospital armed with 2,000 sickbeds that operates a worldwide unprecedented “hospital, school and industry” complex in which the world’s best initiatives, academies and super-large research institute are combined. It plans to select 20 leading medical technologies supported by the support of Samsung to bring the brand value of the Samsung Medical Center to the world’s best level.
Medical subdivisions including among others: Sensitive Medicine, Ambulatory Treatment Center, Anesthesiology and Agony Medicine, Bone Joint Center, Brain Tumor Center, Breast Cancer Center, Breast and Endocrine Surgery, Cancer Education Center, Cardiology, Center for Prevention and Recuperation, Colorectal Cancer Center, Serious Care Center, Critical Care Medicine, Dentistry, Dermatology, Diabetes Center, Emergency Medicine, Endocrinology and Metabolism, Family Medicine, Gastric Cancer Center, and Gastroenterology.
SMC is devoted to expand health and to improve the excellence of life for mankind through the provision of the state-of-the-art patient care, clinical investigation and education.
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